Refund Policy

Section 1

Reimbursement requests

All students requesting a reimbursement must first formally withdraw in writing by sending an email to champlainbusiness@crcmail.net with the subject line “Withdrawal request.” The student’s official withdrawal request will be considered effective the date they are received by the Business & Industry Services office.

For more information regarding the withdrawal procedure and modalities, please contact us at champlainbusiness@crcmail.net or (450) 672-6046.

Please note, making a formal withdrawal request does not guarantee you a refund. You must file a formal withdrawal request within the applicable deadline (see section 2 below) in order to be eligible. Once your request has been reviewed, you will be notified by email of the College’s decision. The College’s decision cannot be appealed.

Cancellation by the College

Champlain College reserves the right to cancel a program or a course for administrative reasons such as insufficient enrollment, or due to other factors. Affected students will be notified by email. They may transfer to another course or receive a full refund of all fees paid.

Cybersecurity Conference – Cybersecurity, AI and Copilot: Working Smarter in the Era of AI –  April 14, 2026

Notice of cancellation must be received in writing by email to Champlain Business at champlainbusiness@crcmail.net by April 24, 2026.

A refund of the full price paid less $50 plus tax will be made. No refunds will be granted after April 24, 2026. Substitutions are permitted. Please notify Champlain Business by April 9, 2026 if you plan to make a substitution.

Champlain Business reserves the right to modify speakers and/or location, program content and program dates commensurate with unanticipated needs. Champlain Business assumes no liability for such alterations.

Section 3

Reimbursement modalities

Processing time: Please allow five (5) to seven (7) business days from the effective date for the refund to be processed. During peak periods, processing times may be longer.

Reimbursements shall normally be made within thirty (30) days of a written request or cancellation of the program or course.

Refund method: Refunds are issued by cheque and mailed to the student address on file.