Human Resources Support Specialist LCA.DT

This course explores the role of human resources within organizations, including the relationship to the labour market. Students will learn to accurately describe organizations and labor markets, understand the role of an HR support agent, analyze work functions and conditions, explore management trends, explore the tasks, responsibilities and working conditions of the role, and identify the skills associated with the work function.

This course develops students’ ability to use computerized environments effectively. Topics include functional use of operating systems, directory and file management, data security practices, data import/export procedures, and proper use of office equipment. Students will also learn effective information search techniques, word processing software functions, presentation software skills, internal messaging capabilities, and cloud storage management.

This course focuses on developing effective communication skills within the professional context of human resources support. Students will learn to recognize their personal communication style, adapt communication to different contexts, apply strategies and techniques, transmit information accurately, collaborate in teams, and participate in conflict resolution.

This course explores the legal aspects of human resources management. Students will learn about various laws applicable to human resources, including federal and provincial jurisdictions. Topics include understanding and identifying relevant laws and regulations, employment contracts, effective information search techniques. Students will also explore the practical application of HR legislation within organizations.

This course focuses on enhancing French business writing skills. Students will learn to analyze sentences, correct grammar and spelling issues, use proper syntax, and effectively revise texts for clarity and accuracy.

This course explores the recruitment and staffing processes. Topics include examining the current labour market, analyzing the human resources needs of the organization, participating in the recruitment process and selection activities, developing recruitment tools, participating in selection activities, coordinating employee onboarding, and contributing to staff retention efforts.

In this course, students develop essential skills for creating effective business documents in the field of human resources. Students will learn to produce clear, concise, and relevant correspondence, adapt their writing style to different audiences, create structured HR documents, and prepare meeting-related materials while adhering to presentation standards.

This course develops students’ mastery of skills for the use of spreadsheet functions in the context of human resources management. Topics explored include managing the layout and visual presentation of a spreadsheet document, using spreadsheet functions to organize, analyze, and create graphical representations of HR data, using sorting and filtering functions, automating tasks with macros, and applying statistical and logical functions.

This course explores the knowledge and practical skills related to remuneration and benefits management in human resources. Students will examine remuneration policies, determining an employee’s pay scale, administering employee payroll files, understanding benefit plans, and effectively communicating remuneration and benefits information.

This course explores the administrative follow-up for workplace injuries, work stoppages, temporary assignments, and returns to work, managing claims, as well as employee referrals to support resources. The course also explores accident and incident prevention in the workplace, including participation in health and safety committees and disseminating relevant information.

This course focuses on effective management of training activities within organizations. Students will learn to analyze training needs and offers, propose appropriate options, coordinate logistics, and manage administrative aspects related to training activities.

This course provides students with the knowledge and practical skills related to labour relations, including understanding and applying employment contracts and contract clauses, the differences between employment contracts and collective agreements, and managing employee files.

This course provides students with knowledge and practical skills related to payroll management and accounting. Students will learn to calculate deductions, accurately process payroll, use accounting tools, produce necessary documents and reports, and contribute effectively to maintaining financial accuracy within organizations.

This course develops students’ skills to leverage technological tools to plan and organize work within human resources. Students will learn to schedule meetings using availability applications, organize tasks through collaborative applications, facilitate virtual business communication, coordinate virtual meetings via videoconferencing, and identify technological innovations that optimize day-to-day HR operations.

This practical work placement serves as the final course of the program, allowing students to apply all competencies acquired during the program. Through real-world experience, students will perform human resources support functions. The internship emphasizes employability strategies, self-assessment, effective task performance, and collaborative teamwork.

• A basic level of French proficiency is required and will be assessed during the required admission exam.
• English language skills deemed sufficient for college-level English Instruction. Students will be required to take an English language admission exam.
• Prospective candidates will be asked to submit their curriculum vitae (CV) and may be interviewed prior to admission to the program to verify their qualifications.
• Potential candidates may be required to take an appropriate remedial course(s).

After attending an information session, you will receive a link via email to access the Omnivox online application for Champlain Saint-Lambert.  Once you have accessed Omnivox, click the “Submit an Application for Admission” button to begin your application. Select the semester the program begins in, the Pathway (Continuing Education or RAC), and the program you are applying to. You will be asked to indicate your Quebec residency status. Follow the instructions that appear and provide the requested information to complete your application.

You will be asked during the online application process to upload the following required documents.

Proof of residency documents, based on your status:

• Québec birth certificate OR
• Canadian birth certificate AND a valid Quebec RAMQ card OR
• Canadian citizenship card/certificate AND a valid Quebec RAMQ Card OR
• Permanent resident card AND a CSQ (Certificate of Selection of Quebec) or a valid Quebec RAMQ card in the event that you did not receive a CSQ

Schooling documents:

• Secondary school, college, or university certificates AND
• Transcripts for the highest level of schooling completed AND
• Any other certifications relevant to the program.

Once all required documents have been submitted, our team will contact you to schedule the admissions tests if there are any for the program you choose. Once you have completed the admissions tests, no further action is required on your part. The admissions team will review your application and will contact you by email once a decision has been made. We will also contact you by email if any additional information or documents are needed to make the admissions decision.

If you have any questions after submitting your application and documents, please do not hesitate to contact the Continuing Education department or the administrative support staff dedicated to the program.