Office System Technology DEC (412.A0) – RAC

00UW Use Microsoft Word: format a document, do a mail merge.

00VA Produce administrative documents: agendas, memos, reports.

00UZ Write English texts and perform English linguistic revision: write, summarize, correct & improve a text.

00VJ – Manage the office supplies and space: office inventory, organize space.

00V4 – Provide technical support: install software, configure computers, manage the hard drive.

00V8 – Manage basic finances: perform Bookkeeping operations, balance petty cash, and produce a budget.

00UX – Use Microsoft Excel: produce a spreadsheet, process a multi-sheet document, and use graphs.

00VB – Use automatic operations: with Word, Excel & a database.

00VC – Solve problems: define a problem, create a solution and implement it.

00VE – Use a records management system: establish a filing system according to laws and timelines and storage.

00VF – Design office procedures: create a procedure, implement it and modify as needed.

00V0 – Write French texts and perform French linguistic revision: write, summarize, correct & improve a text.

00V1 – Communicate in French: do an oral presentation and carry a business conversation.

00V2 – Translate texts: from English to French and French to English.

00VG – Recruit personnel for the office: make a job description, assist in hiring & orientation.

00VK – Assess the performance of the staff: determine criteria of evaluation and assessment tools and implement.

00VL – Train the office staff: organize & provide training.

00UY – Communicate in English: make an oral presentation and carry a business conversation.

00VM – Plan an event: organize an event and ensure functioning and follow to the event.

00V3 – Use office tools: treat mail, emails and use outlook calendars.

00V5 – Interact in various work situations: use interpersonal skills, stress management technics and team spirit.

00VH – Supervise work within the office: ensure maintenance of services and follow up or work.

00V7 – Analyze the profession: describe the skills and abilities needed to do office work coordination.

00V9 – Use a database: create and operate a database using proper fields, forms and reports.

00V6 – Build a career: create a CV, cover letter & portfolio.

00VD – To establish links between the organization and the work of the office coordinator.

To take advantage of the RAC process, candidates must pay certain fees. The fees are based on the number of evaluations that a Quebec resident candidate has to complete, and may vary from one person to another.

• $30 admission fee (non-refundable)
• $45 for a file analysis (non-refundable)
• $40 per competency (up to a maximum of $500)

Maximum total: $575

Please note that the fees above include all activities related to the RAC services. No additional fees have to be paid to:

• Attend a seminar on a specific topic
• Attend integration to the Quebec workforce seminars
• Consult the online resources
• Participate in job preparation activities
• Participate in expert-led group activities
• Book an appointment with an Advisor to prepare your Individual Evaluation Plan
• Book an appointment with a content specialist to receive individual tutoring

An additional $45 file analysis fee will apply if a candidate desires to change program.