Program Overview


Duration: 6 to 9 months* for program specific competencies. An additional 12-24 months for General Education competencies.

Mode of delivery: Online

*Duration varies according to each candidate’s experience and availability.


Dates: Saturdays 9am to 4pm
Start date: TBD
Admissions: Ongoing admissions


RAC services in Office System Technology are offered for the 26 core competencies of the DEC. The competencies have been grouped into clusters:

Cluster A - Production and Word Processing of Documents

  • 00UW To perform word processing operations
  • 00VA To produce documents
  • 00UZ To produce English texts and perform English linguistic revision

Cluster B.1 - Material Resources Management

  • 00V4 – To provide technical support
  • 00VJ – To ensure the management of material resources within the office unit

Cluster B.2 - Financial Resources Management

  • 00V8 – To ensure the process of financial information and the management of the office unit budgets
  • 00UX – To process and present data

Cluster C - Office administration management

  • 00VC – To solve problems
  • 00VB – To automate operations
  • 00VF – To design and adapt office working procedures
  • 00VE – To design and adapt a records management system

Cluster D - Communication orale et écrite en français et traduction

  • 00V0 – Rédiger des textes en français et les réviser
  • 00V1 – To communicate using spoken French
  • 00V2 – To translate texts

Cluster E - Human Resources Management

  • 00VG – To participate in the staff recruitment process for the office unit
  • 00VL – To ensure the training of the office unit staff
  • 00VK – To assess the performance of the staff in the office unit

Cluster F - Organization of professional activities

  • 00UY – To communicate using spoken English
  • 00VM – To organize professional activities
  • 00V3 – To use tools and services relating to office work
  • 00V5 – To interact in various work situations
  • 00VH – To organize and supervise work within the office unit


  • 00V7 – To analyze the profession
  • 00V6 – To successfully enter the labour market and build a career
  • 00VD – To establish links between the organization and the work of the office coordinator
  • 00V9 – To create and operate a database

RAC Process

Learn more about the RAC process.

Although not an admission requirement, please see the new French-language requirements for DEC programs in English.


Maximum $575* for program specific competencies.

*There are no additional fees to use online resources, receive support from content specialists, or to attend seminars and work sessions. Maximum cost is only applicable to Quebec residents. Additional costs for General Education competencies.

Further Details

To take advantage of the RAC process, candidates must pay certain fees. The fees are based on the number of evaluations that a candidate has to complete, and may vary from one person to another.

  • $30 admission fee (non-refundable)
  • $45 for a necessary file analysis (non-refundable)
  • $40 per competency (up to a maximum of $500)

Maximum total: $575

Please note that the fees above include all activities related to the RAC services. No additional fees have to be paid to:

  • Attend a seminar on a specific topic
  • Attend integration to the Quebec workforce seminars
  • Consult the online resources
  • Participate in job preparation activities
  • Participate in expert-led group activities
  • Book an appointment with an Advisor to prepare your Individual Evaluation Plan
  • Book an appointment with a content specialist to receive individual tutoring

An additional $45 file analysis fee will apply if a candidate desires to change program.


Henriette Dumont



Click here to access the online resources for this program.

Continuing Education – F-151
Champlain College Saint-Lambert
900 Riverside Drive
Saint-Lambert, Québec
J4P 3P2