Introduction to IT&MS
IT&MS is comprised of a group of dedicated technicians with many years of service to the College. In August 2022, the team will be relocated into the new Technology Centre, located in E-block, 2nd floor. The Technology Centre will provide a space for technicians to work collaboratively to build and deploy effective technical solutions across the campus, in support of our faculty and staff.
IT&MS support has been structured according to the following pillars or specialties:
- Infrastructure (hardware support)
- Applications (software support)
- Network & Security
- Audio/Visual support
This support structure is aligned with how tickets are entered in JIRA, the on-line ticket management solution.
Champlain College St-Lambert is a Windows-based campus. While we do offer a media arts and computer science program supporting the Mac OS platform, technical support is provided for Windows-based devices.